Support & Tickets
Manage customer, vendor, and driver support tickets
Total Tickets
4
Open
1
In Progress
2
Resolved
1
Customer
Wrong item delivered
HighOpenTKT-1001•Raised by: Rajesh Kumar•Order Issue•ORD-1234•27d ago
I ordered Paneer Butter Masala but received Dal Makhani instead.
Vendor
Settlement not received
🚨 UrgentIn ProgressTKT-1002•Raised by: Mom's Kitchen•Payment•27d ago
Last week settlement amount is still pending in my account.
Assigned to: Finance Team
Captain
Customer not reachable
HighIn ProgressTKT-1003•Raised by: Suresh Kumar•Delivery•ORD-1567•27d ago
Customer phone is switched off. Cannot deliver order ORD-1567.
Assigned to: Support Team
Customer
Payment failed but amount deducted
🚨 UrgentResolvedTKT-1004•Raised by: Priya Sharma•App Bug•ORD-1890•28d ago
My payment of ₹450 was deducted but order was not placed.
Assigned to: Tech Team